Terms of use

Last updated: 8 November 2026

These terms cover your use of itsfloc.com and our free audit call. If you become a client, a separate written agreement sets out the services, fees and responsibilities, and that agreement takes priority.

The website

The content on this site is general information about FLOC and how we work. It isn’t legal, medical or regulatory advice. We try to keep it accurate and up to date, but we don’t guarantee that it is complete or error-free.

The free audit

The audit is a free, no-obligation 30-minute call. The suggestions we share are our professional opinion based on what is publicly visible on your profiles. You decide what to act on, and you remain responsible for what your clinic publishes and for meeting your own professional and advertising rules (for example GMC, GDC, ASA/CAP, FTC or state board guidance).

Results

Social media performance depends on many things outside our control, including platform algorithms, competition and your own participation. We don’t promise specific numbers of followers, enquiries or patients.

Intellectual property

The FLOC name, logo, website design and text belong to FLOC. Please don’t copy them without permission. Ownership of content we create for clients is set out in each client agreement.

Links

We link to third-party services such as Calendly and Google Meet. Their own terms and privacy policies apply when you use them.

Liability

To the extent the law allows, we aren’t liable for indirect or consequential losses arising from use of this site or the free audit. Nothing in these terms limits liability that cannot be limited by law.

Contact

Questions about these terms: hello@itsfloc.com.